Privacy Policy
Effective Date: January 2024 • Last Updated: February 2025
Protecting your privacy is fundamental to the way Intellinum Inc. (“Intellinum”, “we”, “us”, or “our”) conducts business. This Privacy Policy explains how we may collect, use, and disclose your personal information when you access and use our products and services that link to this Privacy Policy (including our website, https://www.intellinum.com/ (the “Site”) and other activities described in this Privacy Policy) (collectively, the “Online Services”). This Privacy Policy does not apply to your use of third-party sites linked to this website.
This Privacy Policy may change from time to time. We will make note of the changes on the Site and your continued access to the Online Services is deemed to be your acceptance of those changes, so we encourage you to check back periodically for updates.
What is Personal Information?
The term “personal information” in this Privacy Policy refers to any information or data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular identifiable natural person, or any other information or data that constitutes “personal information”, “personal data,” or “personally identifiable information.”
An identifiable natural person, or “Data Subject,” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location information, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Personal Data Collected from You
We collect the following information in the course of providing you these services:
Context
Types of Information
Primary Purpose for Collection and Use of Information
Client Information
We collect the names and contact data of our clients and their employees with whom we may interact.
We are executing on a contractual obligation in contacting our clients and communicating with them concerning normal business administration such as billing, registration, and our services.
Email Interconnectivity
If you receive an email from us, we may use specific tools to capture data related to when you open our message or click on any links or banners contained within.
We have a legitimate interest in understanding how you interact with our communications to you.
Employment
If you apply for a job posting or become an employee of Intellinum, we collect the necessary information to process your application or retain you as an employee. This may include, among other things, your name, address, email address, I-9 information, Social Security Number, work history, resume, and bank account information. Providing this information is required for employment.
We use information about current employees to fulfill our contractual obligations or to anticipate a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We are fulfilling our contractual obligation by using your information to ensure efficient staffing and workforce operations.
Feedback and Support
We collect personal information from you contained in any inquiry you submit to us regarding the Online Services, such as completing our online forms, calling, or emailing for the purposes of general inquiries, support, and chat requests, or to report an issue. When you communicate with us through our live support chat or over the phone, your messages and calls may be recorded and analyzed for training, quality control, and sales and marketing purposes. During such interactions, we will notify you of the recording via either a voice prompt or a script.
We have a legitimate interest in receiving and acting upon, your feedback, issues, or inquiries.
Payment Information
We collect payment and billing information when you register for certain paid Online Services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.
We are executing on a contractual obligation in obtaining payments for certain Online Services.
Cookies and Third- Party Tracking
We use cookies on our website. “Cookies” are small pieces of data that a website sends to a computer’s hard drive while a website is viewed.
We have a legitimate interest in making our website operate efficiently and improving our marketing efforts and Online Services.
Website Interactions
We use technology to monitor how you interact with our Online Services. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We are interested in understanding how you interact with our Online Services to improve them, and to understand your preferences and interests to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Web Logs, Device and Usage Information
We collect information, including your device and browser type, operating system, operating system and browser version, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), derived IP address location, domain name, click-activity, referring website, and/or a date/time stamp for visitors. Additionally, we collect user account activity to include when an activity is completed, the type of activity taken, and the related data for the activity (for example, if a user sends a message, etc.).
Among other things, it helps us to monitor performance and to understand which of our Online services are the most popular.
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third-parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
We do not collect any sensitive data.
Intellinum has committed to complying with laws applicable to individual privacy and privacy breach notification that are enacted in the various jurisdictions in which it operates and offers its Online Services. Collectively referred to as “Data Protection Laws.”
Google Analytics and Cookie Policy
Intellinum uses Google Analytics to help analyze how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and other actions they take while interacting with the site. This data helps us improve the performance and user experience of our website.
Google Analytics may collect information about your device and browsing activities, including:
• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time Spent on Pages
• Geolocation Data (Approximate Location)
Please note that Google Analytics operates through cookies, small text files placed on your device to track activity. These cookies may remain on your device after your session has ended. To opt-in or opt-out of the use of Google Analytics, you can manage your cookie consent preferences in the cookie consent manager via our website’s cookie banner. Additionally, you can manage your preferences through your browser settings, including blocking or deleting cookies. You can also opt out of Google Analytics tracking entirely by installing the Google Analytics Opt-out Browser Add-on, which prevents Google Analytics from collecting information on websites you visit.
For more information on how Google collects and processes data through Google Analytics, please visit Google’s Privacy Policy. If you prefer not to be tracked by Google Analytics, you may:
• Adjust your browser settings to block or delete cookies.
• Use the Google Analytics Opt-out Browser Add-on as mentioned above. While disabling cookies or opting out of Google Analytics may limit certain functionalities on the Intellinum website, it will not prevent you from using the site.
If you have further questions about the use of Google Analytics on our site, please contact us at security@intellinum.com.
How We Use Personal Information
We use the personal information which you provide to us to perform our Online Services as outlined in this Privacy Policy. When you are our prospective or current business client of our services, we use personal information • deliver the Sites and our Online Services;
• carry out “Know Your Client” checks and screenings prior to starting a new engagement;
• carry out client communications, services, billing, and administration;
• configure our Online Services and other professional services that you may request;
• secure client feedback;
• deal with client complaints and requests.
Although the sections above describe our primary purpose in collecting your information, in many situations, we have more than one purpose. For example, if you sign up for our services, we may collect your information to complete that transaction, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete, so that we can quickly and easily respond to any questions about the Online Services.
Suppose we wish to use your personal information for a purpose that is not compatible with the purpose for which it was collected. In that case, we will request your consent, unless there is an exception which applies under applicable law, such as those listed in the section below. In all cases, we balance our legal use of your personal information with your interests, rights, and freedoms in accordance with applicable laws and regulations.
Disclosure of Personal Information
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information we collect from you: (1) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our clients or others (2) to our authorized service providers, such as our contractors and other third-parties we use to support our business; (3) to fulfill the purpose for which you provide it; (4) to a buyer or other successor in the event of a sale, merger, reorganization or transfer of some or all of our business or assets; (5) for any other purpose disclosed by us when you provide the information; (6) to comply with any court order, law or legal process, including responding to any government or regulatory request; (7) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections; or (8) with your consent. We do not sell your personal information or otherwise share personal information with third parties for direct marketing purposes.
Your Choices
Based on your location, you may have the following rights:
• Right to Access Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
• Right to Data Portability. You may have the right to obtain a copy of the personal information that you previously provided. We will provide this information in a portable format, to the extent technically feasible, in a readily usable format that allows you to transmit your personal information to another controller without hindrance, where the processing is carried out by automated means.
• Right to make Changes to Your Personal Information. We rely on you to update and correct your personal information. Most of our websites allow you to modify or delete your account profile. If our websites do not permit you to update or correct certain information, you can contact us at the address listed below to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.
• Right to Deletion of Your Personal Information. Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below. If you’re required by law, we’ll allow you to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
• Right to Object to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.
• Revocation Of Consent. If you revoke your consent for the processing of personal information, then we may no longer be able to provide you with services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to verify your identity adequately. You may withdraw consent to processing (where such processing is based upon consent) by contacting us at the address described below. Please address written requests and questions about your rights to security@intellinum.com.
Note that we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or other account information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of the following information to the request:
• A completed notarized statement executed by you and the consumer indicating that you have the authorization to act on the consumer’s behalf.
Information Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access and disclosure.The use of, and access to, your personal information by us is restricted to only authorized individuals who need to know that information to provide services to you, and who have received training about the importance of protecting personal information. Our service providers and business partners are also contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purposes.
Unfortunately, no method of transmission of information via the internet or electronic storage is completely secure. Although we take reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to us through our website or other electronic means. Any electronic transmission of personal information is at your own risk. In the event that we are required by law to inform you of a breach of your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
How We Retain Your Personal Information
Typically, personal information collected by Intellinum will be kept for as long as the user’s account remains active or until the user deletes the information. The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use and/or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Intellinum may also anonymize your personal information (so that it can no longer be associated with you) for research, statistical, or other business purposes. We may use this aggregated, anonymized, or de-personalized data indefinitely. We may retain personal information for a commercially reasonable time for backup, archival, audit purposes, and/or to comply with legal obligations, resolve disputes, and enforce agreements. You can request further details of retention periods for different aspects of your personal information by contacting us at security@intellinum.com.
Other Important Information
• Third-Party Providers. Some applications and services may be embedded within our Sites or linked from our Sites or Online Services. These third partiesmay use cookies, alone or in conjunction with other tracking technologies, to collect information about you when you use our Sites or Online Services or navigate away from our Sites. These third parties may also have privacy policies that differ from ours. For example, they may collect personal information about your online activities over time and across different websites, and other online services, and may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third- parties or their privacy practices, and this Privacy Policy does not apply to any third-party website or service you may access through our websites. If you have any questions about a third-party provider’s privacy policies or advertising, you should contact the responsible provider directly.
• Non-Personal Information. This Privacy Policy does not restrict our collection, use or disclosure of any aggregated information or information that does not identify, or cannot be reasonably linked to, any individual.
Children’s Policy
Because we care about the safety and privacy of children online, our Site and its services are not intended for use by children under the age of 18. Additionally, we do not knowingly contact or collect personal information from individuals under the age of 18.
Data Transfers
As a global software company headquartered in the United States, Intellinum may transfer, store, and process your personal information in the United States or countries outside your country of residence. Where required, we implement appropriate safeguards for international data transfers, such as industry best practices and compliance with applicable regulations. These measures ensure that personal data remains protected even when transferred outside these jurisdictions.
Changes to Our Privacy Policy
We will post any changes we make to this Privacy Notice on our website. If we make material changes to how we treat personal information we collect from you, we may notify you by email or through a notice on our website homepage, but any changes are effective when posted online and are deemed accepted by you when you continue to use or access the Site or the Online Services. The date this Privacy Policy was last revised is identified above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy on our website to check for any changes.
Contact Information
If you have questions or comments about this Privacy Policy, please email us security@intellinum.com or contact us by mail by providing a written request to:
Intellinum Inc
14841 Dallas Pkwy, Ste 740
Dallas, TX 75254
United States of America